Last Updated: Sept 25, 2020 11:38 AM

ROLO Privacy Policy

Restaurant Online Ordering & Restaurant Orders Dashboard "the App” provides restaurant menu creation and online order fulfillment manager "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

Restaurant Online Ordering:
- recurring_application_charges. Create recurring and usage charges for paid plans.
- variants. Generate product variants depending on selected modifiers.
- products. Update title, description, image for menu item.
- metafields. Store additional relation between product and modifiers.
- themes. Create new pages for menu and product.
- webhooks. Catch creation order event to apply usage charge.
- orders. Calculate usage charge based on order's total price.

Restaurant Orders Dashboard:
‍- webhooks. Catch creation order event to notify user.
- orders. Capture authorized transactions and fulfill order.
- products. Read details of ordered product to display in dashboard.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information.

We collect personal information directly from the relevant individual, through your Shopify account such as their name and phone number solely for display purposes within the app.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Third Party Analytics Cookies

We also use Google Analytics to help measure how users interact with the App. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the App. For more information on Google Analytics, visit Google’s information page:


Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

MyLocal Inc.
151 Charles Street West, Suite 100
Kitchener, Ontario, Canada N2G 1H6

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